A CEO's reputation and an organization's reputation are separate things that are tightly linked. They rise and fall together. Reputation management for nonprofit chief executive officers is the strategic, ongoing practice of building, protecting and — when necessary — repairing the public perception of an executive leader. It encompasses everything from how a CEO shows…

Crisis communications for nonprofits often comes down to two things: how quickly an organization recognizes when a narrative is shifting, and how it responds. If you watched Traitors, the reality competition show where contestants try to identify “traitors” secretly working against a group of “faithfuls,” you saw a surprisingly clear example of that dynamic. In…

Why Media Training Works in Nonprofit Public Relations I was an uninvited guest to my first media training session.  In my prior life as a journalist, I was one of the reasons why people got media training, which is designed to help newsmakers do a better job of being interviewed by reporters. Journalists, of course,…